Memo

MEMORANDUM TO: Jennifer Brubaker, humanity Resources Director FROM: Samantha Long, apparent movement Desk Assistant go out: September 27, 2012 SUBJECT: better Employee knowledge at Jellystone approximate range in Luray Attached is my project on improving employee provision procedures for front desk employees which volition enlarge employee commitment to Jellystone Park. instruct is crucial for new employees, but this does not mean learning should march on only formerly. Training should give at least once a year, more if a policy change takes place, and employees should be informed two ways, verbally and in written documentation. The raising keep be held at Jellystone, where a small classify could be trained magical spell the other lag members continue assisting clients. Our rates, minimum night duty tour requirements, and ecumenical policies change every two weeks. The front desk employees guide to be up to date on the current re quirements so we feces properly relay that information to customers. Occasionally, an employee is unaware of the changes and the customer whitethorn become agitated if they have been told conflicting information. Training can change this. This proposal contains ideas on what the training should cover, loving training techniques, and ways to evaluate the training. My research has focused on training techniques and the benefits of training to an organization.

Also, I have included an executive summary that I encourage you to share with the other managers. Training will really benefit both the staf f and park. I anticipate forward to worki! ng with on this and if you have both questions or concerns, please contact me at sklong07@hotmail.com or 540-742-9224. amend EMPLOYEE schooling AT JELLYSTONE PARK IN LURAY Prepared for The Human Resources discussion section Jellystone Park in Luray Prepared by Samantha Long Front Desk Assistant September 27, 2012 Contents executive Summary.1...If you compliments to get a full essay, prescribe it on our website: OrderCustomPaper.com

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